Privacy Policy

Privacy Policy

Charmed Dogs, Inc.

Last updated: 5/20/2025

1. Introduction

Charmed Dogs, Inc. (“Charmed Dogs,” “we,” “us,” or “our”) operates the website charmeddogs.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with the Site or use our dog-training and related pet-care services (the “

Services”). By accessing the Site, you agree to the practices described below.

Note:

This document is for general informational purposes only and is not legal advice. Please review it with qualified counsel to ensure full compliance with applicable laws.

2. Information We Collect

2.1 Information You Provide to Us

Contact details, Name, email address, phone number, physical address. Pet information. Dog’s name, breed, age, vaccination status, behavioral notes. Booking & payment data. Service selections, appointment dates, payment status. Communications, Emails, SMS, or other messages exchanged with our team

2.2 Information Collected Automatically

Device & usage data (e.g., IP address, browser type, pages visited)Cookies & similar technologies (essential/functional only; no third-party advertising cookies)

If your Site uses additional analytics tools, advertising cookies, or other trackers, insert details here.

3. How We Use Your Information

Service delivery, Schedule classes, process payments, and send confirmations/reminders. Customer support Respond to inquiries or troubleshoot issues, Operational improvement, Analyze Site performance, enhance user experience, maintain security Legal & compliance. Meet legal obligations, enforce agreements, prevent fraud.

4. Legal Bases for Processing (GDPR)

Where the EU/UK General Data Protection Regulation (“GDPR”) applies, we rely on:

Contract performance – to deliver the Services you request Legitimate interests – to improve operations and communicate with you. Legal obligation – to comply with applicable laws (e.g., tax, accounting)Consent – for optional communications or data uses (you may withdraw at any time)

5. How We Share Information

Internal staff – trainers and administrative personnel who need the data to perform their duties Payment processor (Stripe) – handles card details on PCI-compliant servers; Charmed Dogs never stores full card numbers Legal authorities – when required to comply with subpoenas, court orders, or other lawful requests. We do not sell personal data to third parties and do not allow ad networks or data brokers to access Site data.

6. Data Retention

We retain personal information only as long as necessary for:

Fulfilling the purpose for which it was collected. Meeting legal, accounting, or reporting requirements. Resolving disputes and enforcing agreements

After the retention period, data is securely deleted or anonymized.

7. Security Measures

HTTPS encryption across the Site. Secure servers managed by our hosting provider. Access controls limiting data visibility to authorized personnel. Regular updates & monitoring to mitigate vulnerabilities

No internet transmission or storage system is 100 % secure; therefore, we cannot guarantee absolute security.

8. Your Privacy Rights

8.1 Rights Under GDPR (EU/UK)

Access – obtain a copy of your personal data Rectification – correct inaccuracies Erasure – request deletion (subject to legal limits) Restriction – limit processing in certain cases. Portability – receive data in a structured, machine-readable format. Objection – object to processing based on legitimate interests. Withdraw consent – at any time, where processing is based on consent

8.2 Rights Under U.S. Laws

California (CCPA/CPRA) & Colorado Privacy Act, Right to know categories of data collected, sources, and purposes. Right to access specific pieces of data. Right to deletion (with exceptions)Right to opt out of “sale” or certain data-sharing (we do not sell data)Right to non-discrimination for exercising privacy rights

To exercise any right, contact us using the details in Section 11.

9. Children’s Privacy

Our Services are

not specifically directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us so we can delete it promptly.

10. Cookies & Tracking Technologies

We use only essential and functional cookies to: Maintain session security. Enable core Site features. You can disable cookies via your browser settings, but parts of the Site may not function properly.

11. International Data Transfers

If you access the Site from outside the United States, your information may be transferred to—and processed in—the U.S. By using the Site, you consent to this transfer, subject to appropriate safeguards (e.g., Standard Contractual Clauses where required).

12. Changes to This Privacy Policy

We may update this Policy periodically. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised Policy.

13. Contact Us

Charmed Dogs, Inc.

Attn: Privacy Officer

Peyton, Colorado, United States

Email:

[email protected]

14. Disclaimer

This Privacy Policy is provided for informational purposes and

does not constitute legal advice. Privacy laws evolve, and specific obligations may depend on how you operate your business.

Consult a qualified attorney to review this Policy and ensure full compliance with all applicable laws and regulations.